Good day turned bad

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Comments

  • Everyone, Registered Users Posts: 10,949
    SleevePlz:
    I'm sure it will get handled appropriately. Just looks like the box got dropped on the side where the feet were. Any retailer worth a damn will immediately fix the problem. In the meantime, you can expect my gift box on Monday or Tuesday :)
    Duplicate post for dramatic effect!!
  • Everyone, Registered Users Posts: 3,949
    I was contacted via direct email this morning after trying a billion times to send the form email last night. Resolution is in the works. Fingers are crossed.
  • Everyone, Registered Users Posts: 3,439
    Hope they fix it for you.... bad customer service pisses me off more than just about anything. I just recently got screwed on a non-cigar order, some retailers absolutely do not give a single $hit. I hope this is not the case for you, buddy!
  • Everyone, Registered Users Posts: 2,691
    at least your making progress..
  • Everyone, Registered Users Posts: 3,949
    a reply less then 1 hour later. They are sending out a return label. Wont be long now Tyland.
  • Everyone, Registered Users Posts: 3,949
    Look what I got today.
    image
  • Everyone, Registered Users Posts: 5,228
    Very nice save
  • Everyone, Registered Users Posts: 2,691
    ddubridge:
    Look what I got today.
    image
    I don't see anything??
  • Everyone, Registered Users Posts: 263
    what a bummer>>> not even a humidor hug will fix that....
  • Everyone, Registered Users Posts: 10,949
    Glad you got er done!
  • Everyone, Registered Users Posts: 792
    Glad they made it right.
  • Everyone, Registered Users Posts: 623
    The cigar itself is a decent smoke but the way they came to you....and glad the Vendor made things right.
  • Everyone, Registered Users Posts: 3,949
    Sending the damaged cigars back to the retailer Monday. It's traveling with friends.
    image DC#9114901159815030625525
    DC#9114901159815030625518
  • Everyone, Registered Users Posts: 2,691
    Sucks you had to deal with all that,but really glad they made it right!!
  • Everyone, Registered Users Posts: 3,949
    twistedstem:
    Sucks you had to deal with all that,but really glad they made it right!!
    Yours is coming soon to my friend. I just need another couple sticks to complete the hit.
  • Everyone, Registered Users Posts: 2,691
    ddubridge:
    twistedstem:
    Sucks you had to deal with all that,but really glad they made it right!!
    Yours is coming soon to my friend. I just need another couple sticks to complete the hit.
    hey i was just telling you i was happy for you.....lol...and you know that is not necessary brother...
  • Everyone, Registered Users Posts: 3,949
    twistedstem:
    ddubridge:
    twistedstem:
    Sucks you had to deal with all that,but really glad they made it right!!
    Yours is coming soon to my friend. I just need another couple sticks to complete the hit.
    hey i was just telling you i was happy for you.....lol...and you know that is not necessary brother...
    I know. You are currently the object of my appreciation.

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