Good day turned bad

Bigshizza

SleevePlz:

I'm sure it will get handled appropriately. Just looks like the box got dropped on the side where the feet were. Any retailer worth a damn will immediately fix the problem. In the meantime, you can expect my gift box on Monday or Tuesday

Duplicate post for dramatic effect!!

ddubridge

I was contacted via direct email this morning after trying a billion times to send the form email last night. Resolution is in the works. Fingers are crossed.

Gray4lines

Hope they fix it for you.... bad customer service pisses me off more than just about anything. I just recently got screwed on a non-cigar order, some retailers absolutely do not give a single $hit. I hope this is not the case for you, buddy!

twistedstem

at least your making progress..

ddubridge

a reply less then 1 hour later. They are sending out a return label. Wont be long now Tyland.

ddubridge

Look what I got today.

Lee.mcglynn

Very nice save

twistedstem

ddubridge:

Look what I got today.

I don't see anything??

Shizzsis

what a bummer>>> not even a humidor hug will fix that....

Bigshizza

Glad you got er done!

Chuck N

Glad they made it right.

Cigary

The cigar itself is a decent smoke but the way they came to you....and glad the Vendor made things right.

ddubridge

Sending the damaged cigars back to the retailer Monday. It's traveling with friends.
DC#9114901159815030625525
DC#9114901159815030625518

twistedstem

Sucks you had to deal with all that,but really glad they made it right!!

ddubridge

twistedstem:

Sucks you had to deal with all that,but really glad they made it right!!

Yours is coming soon to my friend. I just need another couple sticks to complete the hit.

twistedstem

ddubridge:

twistedstem:

Sucks you had to deal with all that,but really glad they made it right!!

Yours is coming soon to my friend. I just need another couple sticks to complete the hit.

hey i was just telling you i was happy for you.....lol...and you know that is not necessary brother...

ddubridge

twistedstem:

ddubridge:

twistedstem:

Sucks you had to deal with all that,but really glad they made it right!!

Yours is coming soon to my friend. I just need another couple sticks to complete the hit.

hey i was just telling you i was happy for you.....lol...and you know that is not necessary brother...

I know. You are currently the object of my appreciation.