I agree with Shizz, get ahold of a rep. I know quite a few guys around these forums who love the things. Ccoms customer service is amazing, they will take care of you.
Thought it was a fine smoke when I tried it. How many have you had? Sorry for your experience. Ccom has great customer service, like others are saying. Try them, first.
Absolutely. And today, I'm trying to return the favor.. haha... I've been sent more than I wanted/paid for form some computer glitch. So now I'm going to return or pay for... whichever they decide to do...
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