Tim B is awesome
robbyras
Everyone, Registered Users Posts: 5,487
I won't go into specifics, but the Customer Service here is really second to none... Thanks again for taking care of me Tim!
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It's the Beard!0
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In The Beard we trust.0
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i hope the beard takes care of me as well as the rest of you......I sent him a challenging request.0
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All hail The Beard0
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In other news, water is wet lol0
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I'm gonna change my screen name to Captain ObviousKen Light:In other news, water is wet lol0 -
i have only had to contact them once about a problem ihad.but was settled quickly and efficiently by the customer service department.from what i see this is the rule not the exception....0
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The Beard grows on you.0
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Service here rules... Always has, they are the best for a reason0
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They do not like unhappy customers.0
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oy!beatnic:The Beard grows on you.0 -
He hooked me up yesterday as well ... he is the only place I buy cigars only. Not just Cigar.com but Tim-meh specifically0
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The Beard is the best in the business and Ccom will make you glad you had a problem when they are done with you. I have never had better service from any cigar retailer.0
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They sent me the wrong Stogie once. I called them. And it was kind of like an "oh well" we will make a note of it on your next order. Hullooooo... it's been 15 orders ago. Other than that absolutely top knotch. And it wasn't Tim, it was a gal. My fault I should have called back . Still gota love this place !0
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I see what you did there.beatnic:The Beard grows on you.
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tim b and andy d are awesome.0
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+1brianetz1:tim b and andy d are awesome.0 -
Yeah the beard is all powerful in the ways of helping us out. Though I haven't put an order in for some time, hopefully he hasn't black listed me yet ...0
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timb BlogAdministrator, Everyone, ForumsAdministrator, Owners, Registered Users, Trusted Users Posts: 216Dearest Forum Dudes (and ladies... ), I really appreciate the kind words. Sorry if I have been hard to get ahold of lately. We've seen an increase in traffic this past week and some staffing problems. Those two things combined = Beard not so quick to reply.
If anyone has any questions or any unresolved emails, feel free to contact me now and I'll get back to you ASAP!
Thanks all! Have a smokey weekend!
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All hail The Beard!0
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Wait...I already said that. Are you trying to troll me again. Lol.Rain:All hail The Beard!0 -
Andy is underrated! Gotta love the beard tho, and I can't help but think he looks like Charlie Day when I see the pic in the catalog lol.0
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that can be arranged..ddubridge:
Wait...I already said that. Are you trying to troll me again. Lol.Rain:All hail The Beard!0 -
Don't even think about it.Rain:
that can be arranged..ddubridge:
Wait...I already said that. Are you trying to troll me again. Lol.Rain:All hail The Beard!0
