Tim B is awesome

robbyras · May 2013

I won't go into specifics, but the Customer Service here is really second to none... Thanks again for taking care of me Tim!

Bombay · May 2013

It's the Beard!

lilwing88 · May 2013

In The Beard we trust.

brianetz1 · May 2013

i hope the beard takes care of me as well as the rest of you......I sent him a challenging request.

ddubridge · May 2013

All hail The Beard

Ken Light · May 2013

In other news, water is wet lol

robbyras · May 2013

Ken Light:
In other news, water is wet lol

I'm gonna change my screen name to Captain Obvious

twistedstem · May 2013

i have only had to contact them once about a problem ihad.but was settled quickly and efficiently by the customer service department.from what i see this is the rule not the exception....

beatnic · May 2013

The Beard grows on you.

catfishbluezz · May 2013

Service here rules... Always has, they are the best for a reason

Rhamlin · May 2013

They do not like unhappy customers.

Amos Umwhat · May 2013

beatnic:
The Beard grows on you.

oy!

madurofan · May 2013

He hooked me up yesterday as well ... he is the only place I buy cigars only. Not just Cigar.com but Tim-meh specifically

fla-gypsy · May 2013

The Beard is the best in the business and Ccom will make you glad you had a problem when they are done with you. I have never had better service from any cigar retailer.

curtpick · May 2013

They sent me the wrong Stogie once. I called them. And it was kind of like an "oh well" we will make a note of it on your next order. Hullooooo... it's been 15 orders ago. Other than that absolutely top knotch. And it wasn't Tim, it was a gal. My fault I should have called back . Still gota love this place !

kuzi16 · May 2013

beatnic:
The Beard grows on you.

I see what you did there.

brianetz1 · May 2013

tim b and andy d are awesome.

mmccartneydc · May 2013

brianetz1:
tim b and andy d are awesome.

+1

phobicsquirrel · May 2013

Yeah the beard is all powerful in the ways of helping us out. Though I haven't put an order in for some time, hopefully he hasn't black listed me yet ...

timb · May 2013

Dearest Forum Dudes (and ladies... ), I really appreciate the kind words. Sorry if I have been hard to get ahold of lately. We've seen an increase in traffic this past week and some staffing problems. Those two things combined = Beard not so quick to reply.

If anyone has any questions or any unresolved emails, feel free to contact me now and I'll get back to you ASAP!

Thanks all! Have a smokey weekend!

Rain · May 2013

All hail The Beard!

ddubridge · May 2013

Rain:
All hail The Beard!

Wait...I already said that. Are you trying to troll me again. Lol.

bbass2 · May 2013

Andy is underrated! Gotta love the beard tho, and I can't help but think he looks like Charlie Day when I see the pic in the catalog lol.

Rain · May 2013

ddubridge:
Rain:
All hail The Beard!
Wait...I already said that. Are you trying to troll me again. Lol.

that can be arranged..

ddubridge · May 2013

Rain:
ddubridge:
Rain:
All hail The Beard!
Wait...I already said that. Are you trying to troll me again. Lol.
that can be arranged..

Don't even think about it.

Tim B is awesome

Comments