Ccom Water Pillows

madurofan

Ok I hate to complain, but I have to. This is the second order that has come with the water pillows not even charged. They are just stuck in the bag bone dry. The cigars seem ok but I'd rather if they aren't going to bother charging them that they don't put them in there. In theory dry water pillows will suck the humidity out of the cigars no?

Anyway, has anyone else had this problem?

jomommass1

Yeah, I received some orders with bone dry pillows. To me it doesn't really matter because I normally rest my smokes in my humi for a few weeks before I smoke em.

Luko

madurofan:

Ok I hate to complain, but I have to. This is the second order that has come with the water pillows not even charged. They are just stuck in the bag bone dry. The cigars seem ok but I'd rather if they aren't going to bother charging them that they don't put them in there. In theory dry water pillows will suck the humidity out of the cigars no?

Anyway, has anyone else had this problem?

I've had that problem for the last two or three shipments and was curious...what gives, CCOM?

Speaking of waterpillows, you just made me think about Duty's wife's boobs. Mmmmmmmmm, boobs.

Alex Svenson

We were havingnissues with some pillows rupturing sinew started filling them less. Sounds like we went too far in the other direction. Thanks for the feedback and we will look into it right away.

thizzcore

well *** i got an order from another company with none! thanks ccom even for putting them in lol

j0z3r

Just my two cents here, but I'd rather have no water pillow than a ruptured one. Not that I've had any rupture on a ccom shipment, but have had a few burst on trades.

Russ55

Last year, I had a ruptured one on my first order. I guess it just happens sometimes. ccom handled it really well though. A fast response & refund for the damaged smokes, and that impressed me enough to keep ordering.

madurofan

Alex Svenson:

We were havingnissues with some pillows rupturing sinew started filling them less. Sounds like we went too far in the other direction. Thanks for the feedback and we will look into it right away.

Yea these were not charged at all. Not just under charged, just dry crystals. Its cool though, thanks for the input.

rwheelwright

Yeah, the last lets say 4 months that I have bought cigars, none of them have been charged. But as others have stated I would rather have one not charged than an exploded one.

Luko

My experience too...not undercharged, just not charged at all. I agree, don't want em rupturing, either, but then, I never had that problem.

Krieg

Alex Svenson:

We were havingnissues with some pillows rupturing sinew started filling them less. Sounds like we went too far in the other direction. Thanks for the feedback and we will look into it right away.

I just received a pretty big order few days ago, and got two water pillows. Both were still charged, no problems here.