F you Spirit Airlines!
ENFIDL
Everyone, Registered Users Posts: 5,836
Article says it all http://www.foxnews.com/us/2012/05/01/veteran-group-calls-on-spirit-airlines-to-reverse-decision-denying-refund/. What a bunch of freaking dirt bags!
Comments
We've flown with them a few times because they would be the only carrier who flies the route/times we needed but we've always had bad customer service from them, so I'm not surprised by this poor customer service.
But it is hard to believe that they would treat a vet like this, WTF.
In my experience, Spirit's been just a $hitty company all around - I would not be sad to see them go out of business, especially after this.
I can't believe they are standing by their decision. Not only is that just wrong, it's bad business.
As for bereavement, do airlines even do that anymore? I thought those discounts went away years ago.
From a business standpoint? Maybe. From a moral and ethical standpoint? Reprehensible!
And yes, airlines do still give bereavement fares. I got it last year when my grandmother passed. See? There are still a couple companies out there who care about more than getting in your pocket as deep as they can. :-)
a) made him more likely to stand up and shout, knowing he had that backing behind him of other vets and people who are good enough to stand up for vets and
b) made the story get the attention of newspeople.
Yes, the company fully within its rights to stand behind their policy. But I'd also like to believe that people are smart enough to realize that every dollar spent is a vote cast for that company to stay in business, and further that enough people will cease to vote for this company and others like it which see dollars instead of customers.
In my eyes this is a non-issue and not news worthy.