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Ccom customer service - Andrew

james40james40 Everyone, Registered Users Posts: 3,450
in General Discussion
I called in to change the shipping address for my cotmc. During that process, I explained I had not received my last shipment due to what I think is a USPS issue. He is having another package sent out today. Wow, I'm floored.

Thanks Andrew, you have a customer for life.
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Comments

  • MperconteMperconte Everyone, Registered Users Posts: 367
    You will find that Ccom rocks well above all others.
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  • ztanner25ztanner25 Everyone, Registered Users Posts: 48
    I just called in to see if they are still honoring the daily deal of the 5-vegas anomaly that was on earlier this morning but has since changed. Not only did Andrew still honor that deal with 2 fivers and free shipping, but he also discounted 2 CAO Brazilias that ordered as well.

    Thanks CCOM and Andrew for the outstanding customer service!
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  • docbp87docbp87 Everyone, Registered Users Posts: 3,521
    Yep. CCom's customer service is pretty much unbeatable. Whenever I have had an issue in the past (and I've never had a major one anyway), Tim has done me right, and taken care of it immediately, often going the extra mile.
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