Problem with shipped cigars
Knightime
Everyone, Registered Users Posts: 1
Hello, new to the forum. Long time enjoyer of cigars, esp. down range (Iraq).
I recently got my first order from cigar.com on time as promised and I found an issue. Not sure if this is normal or something not worth being concerned about, but two of the three Padron 1964 Anniversary (Imperial Naturals) have significant cracks and peeling.
What should I do about this? What should I expect from cigar.com as a response.
Thanks
I recently got my first order from cigar.com on time as promised and I found an issue. Not sure if this is normal or something not worth being concerned about, but two of the three Padron 1964 Anniversary (Imperial Naturals) have significant cracks and peeling.
What should I do about this? What should I expect from cigar.com as a response.
Thanks
Comments
chances are they will have you ship them back and youll get replacements.
But yeah, give them a call or send an email and I'm sure they will help you out.
<br. Joe