How often does one ask for deals? I don't want to feel like I'm taking advantage or something. I really need a good cutter and lighter now since I have a massive stock nowadays... well not as massive as some people here :P
Email them and just tell that exactly that, and I'm sure they will put something together for you.
I called them today and got Jeff, had a question about cigar of the month club and also wanted information on active humi devices, he was very helpful and informative, not at all pushy, took the time to lay out all of my options.
Just had a mix-up with my order; seems a few things got turned around. A few email exchanges later with Tim, and everything's sorted out, and I'm sittin' happy just waiting for my new packages to arrive. Great CS, and the reason I keep coming back
I have never dealt with a group of sales people that try so hard to satisfy. Don't know who their manager is but that person is also doing one heck of a good job. Then again when dealing with The Beard we all know IT has no manager. The Beard does not take direction! It cuts its own path!l
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