Well that was a new one

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Everyone, Registered Users Posts: 6,739
While browsing at my local bnm, I noticed a gentleman who walked in with a pack of cigars. He went straight to the owner and told her that the cigars he bought wasn't his flavor profile (I noticed that they were a regular line Padron) The owner took the cigars back and put them back in the humidor/box. The gentleman later picked out 4 diff cigars and went on his way.

Ummm, what the eff is that noise? I understand trying to please your customers/customer service etc. but I found that to seem a bit gross. Kinda like returning groceries.
"Uhh yes, I these Hungry Man TV dinners were gross. I'd like to exchange them for Hotpockets."
" Sure let me put those back and get you fixed up."

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