Cigar.com customer service did it again.

C-LOVE
C-LOVE Everyone, Registered Users Posts: 1,249
Tuesday evening I placed a pretty nice size order and as of today hadn't rec'd a shipping notification. I was expecting to get my order Friday and share with some buddy's I'm meeting up with this weekend, the new Bueso's. So I called CCom this morning and asked if my order has shipped yet, and turns out it didn't go until this morning which means I won't rec. until Monday. I was a little disappointed but just for a second because Andy said he was going to make it right and boy did he. Nothing better than doing business with a company that proves every time you order that they appreciate your business. Thanks again Andy and thank you Cigar.com, you have earned my loyalty yet again.

Comments

  • catfishbluezz
    catfishbluezz Everyone, Registered Users Posts: 6,993
    Andy rules, always has man
  • kuzi16
    kuzi16 Everyone, Registered Users Posts: 14,471
    yeah those guys hook it up.
  • jgibv
    jgibv Everyone, Registered Users Posts: 5,996
    Awesome, glad to hear they took care of everything for you. I've had nothing but success and top notch service when ordering from the guys & gals at CCOM.

    Can't say the same for some other online retailers...

    That's why I'm ----
    CCOM 4 LIFE!!!!
    ( LOL)
  • bripper
    bripper Everyone, Registered Users Posts: 67
    Most everyone sells the same stuff. Customer service, almost fanatical devotion to us customers, distinguishes the big leaguers like cigar.com
  • webmost
    webmost Everyone, Registered Users Posts: 3,131
    Tip your waiter.

  • deejmemixx
    deejmemixx Everyone, Registered Users Posts: 3,064
    glad you were treated well
  • Bigshizza
    Bigshizza Everyone, Registered Users Posts: 10,949
    It's a pleasure giving them the money! They appreciate us.